Privacy Policy

Privacy policy

John Proctor Travel Limited believes that the privacy and confidentiality of an individual’s personal information is important.

We are not able to identify you or gain personal information unless you submit this information using one of the on-line response forms. Any information submitted to us will be used by staff at John Proctor Travel to respond to your enquiry, and in accordance with the UK Data Protection Act 1998 you agree to John Proctor Travel processing any such information.

In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements we need to use the information you provide such as name, address, any special needs/dietary requirements etc.

We take full responsibility for ensuring that proper security measures are in place to protect your information. We must pass the information on to the relevant suppliers of your travel arrangements such as your tour operator, airlines, hotels, transport companies etc. The information may also be provided to security or credit checking companies, public authorities such as customs/immigration if required by them, or as required by law. Additionally, where your holiday is outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in this country. We will not, however, pass any information onto any person not responsible for part of your travel arrangements. This applies to any sensitive information that you give to us such as details of any disabilities, or dietary/religious requirements. (If we cannot pass this information to the relevant suppliers, whether in the EEA or not, we cannot provide your booking. In making this booking, you consent to this information being passed on to the relevant persons.)

Usually your tour operator or other principal will pass this information onto their suppliers once we have provided it to them. The tour operator or other principal’s use of your information is subject to their policy, both in respect of your booking and any future marketing, and is their responsibility. Please ask either us or them for a copy of this if you would like to see it.

Please be aware if passing us information online, as with any Internet transmission that is not encrypted, the risk of disclosure to unintended third parties exists.

John Proctor Travel reserves the right to use automatic tracking systems on its site, collecting information about visitors without identifying individuals, so that we can collate statistical information. This information is useful in monitoring our effectiveness in promoting the site, reviewing its technical specification and assessing its usefulness.

This privacy policy applies to this site only and does not extend to any sites linked from the John Proctor Travel site.